FAQs

Didómi was founded by passionate immigrants who endured the water crisis and who wanted to make a significant impact on global water access. We experienced firsthand the challenges of water scarcity and understood the importance of sustainable living. This intimate connection to the cause drives our commitment to providing high-quality, reusable bottles that not only reduce plastic waste but also contribute to life-changing water projects around the world.

Our mission goes beyond just selling bottles. At Didómi, we believe that small actions can lead to significant change. By choosing Didómi, you are not only investing in a premium, reusable bottle but also supporting a mission to improve lives and protect our planet. Join us in making a difference, one bottle at a time.

Using 50% of profits from every bottle, Didomi provides 10 years of water access to someone who needs it. We leverage our network of NGOs (such as LiftUp, Water is Life and Stream of Hope) to identify and execute high-impact water projects . The other 50% goes to growing Didómi in order to make a bigger impact.

“Be The Drop” symbolizes the power of small, individual actions to create widespread positive change. Just as a single drop of water creates ripples that spread across a pond, every Didómi bottle sold contributes to a larger movement of sustainability and social impact.

On the back of every bottle, you’ll find the phrase “Be the drop that makes ripples throughout the world.” By being the drop, you help create ripples that extend far beyond your immediate surroundings, making a global impact. Together, we can build a better, more sustainable future for everyone.

Every bottle comes with a Lifetime warranty. At Didómi, we are committed to providing high-quality and fashionable reusable bottles. With a customer-first mentality, if you encounter any issues due to manufacturer defects, you can send the bottle back to us, and we will replace it under our Lifetime warranty program.

All Didómi products are made with design and customers in mind. Our bottle is built with thermo-pro™double wall vacuum insulation. Cold beverages stay cold for 24 plus hours and hot beverages for up to 12 hours. We have added rockwell™ powder coating so it is easy to grip and condensation free. Our bottle is 18/8 medical grade stainless steel to ensure no aftertaste. That was a lot- but that is because we care about our product.

Shipping costs are calculated during checkout. We offer competitive shipping prices through USPS, and bottles typically arrive within 5 days.

An email with tracking information is sent out as soon as your order ships. Using the link in the email, you can track your bottle’s journey. If you have any questions regarding your order, please contact us at info@didomigives.com

Our bottles are thoughtfully designed in Minneapolis and responsibly made in China. At Didómi we hold our local and global community to our hearts. Our ultimate goal is to build our factories in Africa and employ those affected by the water crisis with the intent of economically empowering them, while also continuing to provide 10 years of access to clean, safe water.

We recommend hand-washing instead of a dishwasher. Our bottles are best cleaned with a mixture of hot water and soap. Alternatively, you can use effervescent tablets. To keep your bottle as fresh as you got it, we suggest rinsing your bottle after every use and to always dry and store your Didómi bottle with the top off.